PLEASE NOTE: We DO NOT share any client information with any third parties, and your contact information and personally identifiable information (PII) is required by law to be kept private by any agent or agency providing guidance and/or services with The Marketplace for insurance!

" At Covenant Directions, we are committed to protecting your privacy and ensuring the security of your personal information. Our privacy policy is a commitment to each client. This privacy policy outlines how we collect, use, and safeguard your data. "

How to Opt-in and Opt-out with Covenant Directions

  • Opt-In

    To receive updates and communications about healthcare coverage from Covenant Directions, please provide your explicit consent by visiting https://form.jotformeu.com/233167319795063. You will be required to actively confirm your consent to receive calls, SMS, and emails. We employ industry-standard security measures and data encryption to protect your data from unauthorized access or disclosure. Please note that opting out of communications with Covenant Directions does not necessarily opt you out of communications with your insurance carrier(s) unless otherwise specified prior to opting out with Covenant Directions communcations.

  • Opt Out

    If at any time you wish to stop receiving communications from us, you can easily opt out. For SMS messages, reply 'STOP' to any message you receive. For emails and calls, please contact our customer service at [Customer Service Contact Information] or update your preferences at [Link to Preference Update Page]. We ensure a hassle-free process to respect your communication preferences. We do not sell your personal information to third parties, and we do not share your personal information with affiliated companies for marketing purposes either. However, we may share your data with federally endorsed insurance carrier(s) as well as any doctor's offices, medical practices or pharmacies of your choosing to render the services you've requested.

  • How Your Information is Used

    At Covenant Directions, we collect and use your information to provide personalized and effective services. Here's how:

    1. Service Provision: Your information helps us tailor our healthcare coverage recommendations to meet your unique needs.
    2. Communication: We use your contact details to send updates about your inquiries, coverage options, and policy changes.
    3. Compliance and Security: We process your information to comply with legal obligations and to ensure the security of our services.
    4. Feedback and Improvement: Your feedback helps us enhance our services. We analyze the information to understand your needs better and improve our offerings.

Rest assured, your information is used solely for these purposes and is protected under our stringent privacy policies.

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